Privacy Policy

At e2bdt, the privacy and security of our players' personal information is a foundational commitment. This Privacy Policy explains what data we collect from users of the e2bdt platform, why we collect it, how it is used, with whom it may be shared, and what rights you hold as a data subject. By accessing or using any part of the e2bdt website, you acknowledge that you have read and understood the practices described herein.

This policy applies to all visitors, registered members, and active players based in Bangladesh and abroad who interact with e2bdt's services including cricket betting, live casino, slots, crash games, and fish shooting titles. We encourage you to review this document periodically, as we may update our data practices to reflect changes in technology, law, or our service offerings.

1. Information We Collect

e2bdt collects personal data only where it is necessary to provide our services safely and lawfully. The categories of information we gather fall into two broad groups: information you provide directly, and information we collect automatically when you use our platform.

Information You Provide Directly

When you register an account, complete identity verification, make a deposit or withdrawal, or contact our support team, you may provide:

• Full name, date of birth, and national identification number (for age and identity verification — players must be 21+ only)
• Contact details including email address and mobile phone number registered in Bangladesh
• Residential address within Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar)
• Financial account details for payment processing via bKash, Nagad, Rocket, Upay, or bank transfer

Information Collected Automatically

When you access e2bdt, our systems automatically log certain technical and behavioural data that helps us operate, secure, and improve the platform:

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, games played, session duration, betting patterns, and click paths
• Cookies and similar tracking technologies as described in our Cookie section below

2. How We Use Your Information

e2bdt processes personal data only for clearly defined purposes that are proportionate to the data collected. We use your information for the following purposes:

• Account creation and authentication: to register your e2bdt account, verify your identity, and grant secure access to the platform
• Transaction processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records
• Customer support: to respond to your enquiries, resolve disputes, and provide technical assistance in a timely manner
• Responsible gaming: to monitor play behaviour, detect early signs of problem gambling, enforce deposit limits and self-exclusion requests, and uphold our 21+ age-restriction policy
• Service improvement: to analyse aggregated usage statistics, optimise game performance, and develop new features that better serve our Bangladesh player base
• Promotional communications: to send you relevant bonus offers, tournament alerts (BPL, T20 World Cup, IPL), and platform news — only if you have consented to receive such communications

3. Data Sharing and Disclosure

e2bdt does not sell, rent, or barter personal information. We share data only in the limited circumstances described below, and only with parties who are bound by appropriate confidentiality or contractual obligations.

Service Providers

We engage trusted third-party vendors to assist with platform operations — including payment processors, identity verification providers, cloud infrastructure partners, and customer support tooling. These vendors access data strictly on a need-to-know basis and may not use your information for their own commercial purposes.

Legal and Regulatory Obligations

We may disclose personal data where required to do so by applicable law, court order, or governmental authority. We will take all reasonable steps to limit the scope of such disclosure and, where permitted, will notify you of the requirement in advance.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of e2bdt's assets, your personal data may be transferred to the acquiring entity. Any such transfer will be subject to equivalent or greater privacy protections, and we will notify you prior to your data being subject to a materially different Privacy Policy.

4. Payment Data and Financial Information

e2bdt supports local payment methods including bKash, Nagad, Rocket, and Upay, which are widely used across Bangladesh. When you initiate a financial transaction, the relevant payment provider processes your transaction directly and in accordance with their own privacy and security standards. e2bdt does not store full payment credentials (such as full card numbers or mobile banking PINs) on its own servers.

We retain transaction records (amounts, timestamps, reference IDs) for the minimum period required by financial and anti-money-laundering compliance obligations. These records are stored securely and access is restricted to authorised personnel only.

5. Cookies and Tracking Technologies

e2bdt uses cookies and similar technologies to deliver a consistent, responsive experience on our platform. Cookies are small text files placed on your device that help us recognise return visitors, remember preferences, and gather anonymised analytics data. We use three categories of cookies:

• Essential cookies: required for core platform functionality, including login session management, security tokens, and language preference storage
• Analytics cookies: used to understand how players navigate e2bdt, which games are most popular, and where technical errors occur — all data is aggregated and anonymised
• Preference cookies: store your selected language, betting stake defaults, and display settings so your personalised setup is remembered across sessions

Most web browsers allow you to control cookie settings through their preferences panel. You may choose to block or delete cookies; however, disabling essential cookies may impair your ability to access and use certain features of the e2bdt platform.

6. Data Retention

e2bdt retains personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. The retention period varies by data category: account information is retained for the lifetime of an active account plus a minimum post-closure period; transaction records are retained in accordance with financial compliance requirements; communications with our support team are retained for dispute resolution purposes.

When data is no longer required for any of the above purposes, e2bdt will securely delete or anonymise it using industry-standard methods so that it can no longer be attributed to an identifiable individual.

7. Your Privacy Rights

As a user of e2bdt, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line 'Privacy Rights Request'. We will acknowledge your request within five working days and respond fully within 30 days.

• Right of Access: you may request a copy of all personal data e2bdt holds about you, along with details of how it is processed
• Right to Rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction
• Right to Erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to Restrict Processing: you may ask us to limit how we use your data in certain circumstances, for example while the accuracy of that data is under dispute
• Right to Withdraw Consent: where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise your rights, email us at [email protected]. We do not charge a fee for handling legitimate privacy rights requests. We may ask you to verify your identity before we can process your request.

8. Data Security

e2bdt employs a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication for administrative access, regular security audits and penetration testing, and strict internal access-control policies that limit data access to staff with a legitimate operational need.

Whilst e2bdt takes all reasonable technical and organisational measures to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights and freedoms, we will notify affected users without undue delay and take all necessary remedial action.

9. Minors and Age Restriction

e2bdt is an adult gaming platform. Our services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. During registration, all applicants are required to confirm their age and provide documentation sufficient for identity verification. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use device-level parental controls to prevent access to gambling platforms by underage users.

10. Third-Party Links

The e2bdt platform may reference payment service providers and game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) whose own privacy policies govern the data they collect in the course of providing their services. e2bdt is not responsible for the privacy practices of these independent third parties. We encourage you to review the privacy policy of any third-party service before sharing personal information with them.

11. Changes to This Privacy Policy

e2bdt reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated effective date and, where appropriate, notify registered users by email. Your continued use of the e2bdt platform after any changes take effect constitutes your acceptance of the revised Privacy Policy.

We recommend bookmarking this page and reviewing it periodically to stay informed about how e2bdt protects your personal data. The date at the top of this page indicates when the policy was last reviewed and updated.

12. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way e2bdt handles your personal data, please contact our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Response time: within 2 business days. Operating hours: Bangladesh Standard Time (BST, UTC+6), Monday to Saturday, 9:00 AM to 9:00 PM.